Messix
137
2020/09/29 20:19
#377510
Paul53 rašė:
Gal kam teko susidurti su Monese tokiu klausimu. Registravausi dėl sąskaitos atidarymo ir suvedus duomenis, patvirtinus tel. nr. bei nusiuntus tapatybės kortelę gavau štai tokį atsakymą
Dear customer
We are writing to notify you that we have completed our post sign up checks on your identity. Unfortunately, we could not gather as much information based on what has been supplied therefore we will close your account with immediate effect.
At Monese, we check various aspects and look to be able to verify your identity in line with government issued requirements. In your situation we haven’t been able to reach a satisfactory level of confidence and therefore we cannot continue our business relationship. This could have been down to a number of different reasons however we cannot say specifically what we needed to check.
We apologise for any inconvenience caused, however we are legally required to prove your identity.
Please note that under these circumstances any future requests for financial statements will not be honoured.
If you have linked your account to any standing orders, payrolls or subscriptions please advise this person/company accordingly as these payments have been stopped due to closure of your account. If funds have recently been transferred to you and have not hit your account yet they will be returned to the sender.
*Important: We will not be able to reopen your account under any circumstances, therefore please do not respond to this email. *
Please be advised that these checks are compulsory and in line with industry standard as set by the FCA.
Take care,
Your Monese Team
Patarkit jei kas buvot panašioje situacijoje.
Registravosi:
2019/12/04
Žinučių:
137
Tel.:
LT
We will not disclose your personal data to anyone except as described in this notice.
We may share your personal information with any company in the Paysafe Group plc group of companies.
We may share your personal information with third parties to provide you with the products we offer, with suppliers working on our behalf, where we have your permission, or where we are required or permitted to do so by law. We may also share your personal information with third parties to prevent crime and reduce risk, if required to do so by law, where we deem it appropriate to do so, to respond to legal process or to protect the rights or property of Paysafe, our customers or others.